Bell Canada customer service - Contact us 

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• Help with your mobile phone From your mobile phone: *611 (no charge) From any phone: 1 800 667-0123 From the U.S.: 1 800 667-ROAM (7626) Anywhere in the world: +1 514 420-7748 Hours of operation Monday to Friday, 8 a.m. to 9 p.m. Saturday, 9 a.m. to 6 p.m. Help with data services (email, etc.) From any phone in Canada and the U.S.: 1 877 328-2123 Anywhere in the world: +1 514-420-7748 Hours of operation 24 hours a day, 7 days a week Help with amounts owing  From your mobile phone: *777 (no charge) From any phone in Canada and the U.S.: 1 800 361-2613 Hours of operation Monday to Friday, 8:30 a.m. to 6 p.m. Help in Cantonese or Mandarin   From your mobile phone: #838 (no charge) From any phone: 1 888 884-8333 From the U. S.: 1 800 667-ROAM (7626) Anywhere in the world: +1 514 420-7748 Hours of operation Monday to Friday, 10 a.m. to 9 p.m. Help with your prepaid service From your mobile phone: #321 (no charge) From any phone: 1 888 537-9999 Local numbers:   (416) 674-2233 (Ontario)                                (514) 420-7777 (Québec) Hours of operation Monday to Friday, 9 a.m. to 5 p.m. Help with your pager (416) 674-PAGE (7243) 1 800 387-PAGE (7243) Hours of operation Monday to Friday, 8:30 a.m. to 5:30 p.m.

• You can find the information you are looking for and manage your account online directly through bell.ca: You can also reach us by email or phone.  E-mail Send us an e-mail.  Phone Help with your cell phone From your cell phone dial *611(free of charge) From any phone: 1 800 667-0123 From the United States: 1 800 667-ROAM (7626) If calling internationally, dial our local number: +1 514 420-7748 Hours of operation Monday to Friday - 8 a.m. to 9 p.m. Saturday - 9 a.m. to 6 p.m. Sunday & Holidays - closed You can order wireless service online through the following link or by calling 1 888 4Mobile (1 888 466-2453) Hours: Monday to Friday - 8:00 a.m. - 9:00 p.m. Saturday - 9:00 a.m. - 6:00 p.m. Sunday - Closed Help with Data For help or questions with your data device call: From any phone in Canada and the U.S.: 1 877 328-2123 International: +1 514-420-7748 Hours of operation 24 hours a day, 7 days a week. Help with amounts owing From your cell phone dial *777 (free of charge) From any phone in Canada and the U.S.: 1 800 361-2613 Hours of operation: Monday to Friday - 8:30 a.m. to 6 p.m. (ET) Help with your cell phone in Cantonese or Mandarin From your cell phone within Canada dial #838 (free of charge) From any phone dial 1 888 884-8333 From the United States dial 1 800 667-ROAM (7626) If calling internationally, dial +1 514 420-7748 Hours of operation Monday to Friday - 10 a.m. to 9 p.m. Weekends - closed Help with your Prepaid cell phone From your cell phone dial #321 (free of charge) Toll free from any phone: 1 888 537-9999 Local numbers: (514) 420-7777 (QC) (416) 674-2233 (ON) Hours of operation Monday to Friday - 9 a.m. to 5 p.m. Weekends - closed Help with your pager 1 800 387-PAGE (7243) or (416) 674-PAGE (7243) Hours of operation Monday to Friday - 8:30 a.m. to 5:30 p.m. Weekends - closed

• Send us an email To get a prompt answer from our customer service representative, we’ll ask for details about your account and the question you have.

• You can find the information you are looking for and manage your account online directly through bell.ca: You can also reach us by email or phone.  E-mail Send us an e-mail.  Phone Help with your cell phone From your cell phone dial *611(free of charge) From any phone: 1 800 667-0123 From the United States: 1 800 667-ROAM (7626) If calling internationally, dial our local number: +1 514 420-7748 Hours of operation Monday to Friday - 8 a.m. to 9 p.m. Saturday - 9 a.m. to 6 p.m. Sunday & Holidays - closed You can order wireless service online through the following link or by calling 1 888 4Mobile (1 888 466-2453) Hours: Monday to Friday - 8:00 a.m. - 9:00 p.m. Saturday - 9:00 a.m. - 6:00 p.m. Sunday - Closed Help with Data For help or questions with your data device call: From any phone in Canada and the U.S.: 1 877 328-2123 International: +1 514-420-7748 Hours of operation 24 hours a day, 7 days a week. Help with amounts owing From your cell phone dial *777 (free of charge) From any phone in Canada and the U.S.: 1 800 361-2613 Hours of operation: Monday to Friday - 8:30 a.m. to 6 p.m. (ET) Help with your cell phone in Cantonese or Mandarin From your cell phone within Canada dial #838 (free of charge) From any phone dial 1 888 884-8333 From the United States dial 1 800 667-ROAM (7626) If calling internationally, dial +1 514 420-7748 Hours of operation Monday to Friday - 10 a.m. to 9 p.m. Weekends - closed Help with your Prepaid cell phone From your cell phone dial #321 (free of charge) Toll free from any phone: 1 888 537-9999 Local numbers: (514) 420-7777 (QC) (416) 674-2233 (ON) Hours of operation Monday to Friday - 9 a.m. to 5 p.m. Weekends - closed Help with your pager 1 800 387-PAGE (7243) or (416) 674-PAGE (7243) Hours of operation Monday to Friday - 8:30 a.m. to 5:30 p.m. Weekends - closed

• Useful tools and information Check out coverage areas, travel tips and maps. Find out where where you can use your CDMA or GSM device (PDF). Find out where you can use your CDMA or analog device. Find a Bell store. Download ringtones. Download Caller Ring Tunes. Send a text message from your computer. Look up user guides for your mobile phone or PDA. Bring your wireless phone number to Bell. Find out about the Voice Identification service

• Frequently asked questions Where can I learn more about cell phones, features and rate plans? How can I add or remove a feature from my cell phone? Where can I find my current wireless account balance? Can you help me understand the charges on my wireless bill? Did you get my Mobility payment? I've lost my mobile phone. What do I do? If I'm unable to recover my lost or stolen phone, what are my options to reactivate a new phone? How do I get ringtones for my cell phone? How do I send text messages? What is Text Messaging? What are the costs associated with it?

• Bell Internet technical support In Ontario and Quebec: your area code +310-SURF (7873) (no charge) Elsewhere in Canada: 1 800 773-2121 Anywhere in North America:        1 800 668-6878 ( Ontario customers)        1 800 641-2311 ( Quebec customers) Please have your Bell Internet user ID (i.e. b1xxxx##) handy. Be ready to provide information about the following: Your computer (type, operating system) Your modem (type, brand, speed) Phone jacks and phones Any other hardware or software that could be contributing to the problem Bell Internet Portable and Rural technical support In Ontario and Quebec: your area code + 310-SURF (7873) (no charge) Elsewhere in Canada: 1 866 716-8402 Hours of operation Technical support 24 hours a day, every day of the year. Billing and general information: Monday to Friday, 8 a.m. to 7 p.m. Saturday, 9 a.m. to 5 p.m.

• Click below to reach a customer service representative right away.

• Send us an email To get a prompt answer from our customer service representative, we’ll ask for details about your account and the question you have.

• Bell Internet Client Services P.O. Box 70092 Ottawa (Ontario) K2P 2C4

• Useful tools and information Check the status of the service. Get the email server settings. Learn more about user IDs and passwords. Diagnose and fix Internet problems automatically. Get tips and how to's for Dummies. Avoid computer viruses. Protect your children from Internet abuses. Track your Bell Internet orders online

• Frequently asked questions How do I access my Web Mail? Why is my Internet connection so slow? How do I set up my email software to send and receive mail? How do I connect to my wireless network? Do I have to change to a @bell.net email address? How do I track my Internet usage? Why is my email not working? How can I fix problems with my Internet connection? Where can I find troubleshooting information on Bell Internet Security? How do I view my bill online?

• 1 888 SKY-DISH (759-3474) Hours of operation Activation of accounts and receivers: 7 days a week, 8 a.m. to 9 p.m. (including holidays) Technical assistance: 24 hours a day, every day of the year (including holidays) Billing and general information: Monday to Friday, 8 a.m. to 9 p.m. Saturday, 9 a.m. to 6 p.m. Closed on holidays

• Click below to reach a customer service representative right away.

• Send us an email To get a prompt answer from our customer service representative, we’ll ask for details about your account and the question you have.

• In Ontario: Office of the Manager P.O. Box 920, Station A, Toronto (Ontario) M5W 1G5 In Québec: Bell Canada CP 8716 Succursale A Montréal (Québec) H3C 3P3

• Useful tools and information Check out the interactive programming guide. Suspend programming while on vacation. See a demo of an Bell TV installation. See channel details. Set parental controls.

• Frequently asked questions How do I change my Bell TV programming? Where can I find technical help for my television service? How can I view channels that I'm subscribed to but cannot access? Where can I find my current television account balance? Did you get my television payment? Which direction should my satellite dish face? What satellite does Bell TV use? Can I install the Bell TV system myself? What should I do in winter when snow gets on my dish antenna? How do I add an additional receiver?

• In Ontario and Quebec: 310-BELL (2355) (no charge)* From anywhere else in Canada and the U.S.: 1 800 668-6878 (no charge) *If you have difficulties reaching us using 310-BELL within Ontario or Quebec, dial 1 800 668-6878. Hours of operation Monday to Friday, 8 a.m. to 7 p.m. Saturday, 8 a.m. to 5 p.m. Help for clients with special needs

• Contact us by Chat Click below to reach a customer service representative right away.

• Send us an email To get a prompt answer from our customer service representative, we’ll ask for details about your account and the question you have.

• In Ontario: Office of the Manager P.O. Box 920, Station A, Toronto (Ontario) M5W 1G5 In Québec: Bell Canada CP 8716 Succursale A Montréal (Québec) H3C 3P3

• Useful tools and information Suspend your phone service while you’re away. Report a problem on your phone line or ask for repairs. See a full list of star codes (i.e. *72 for Call Forwarding or *69 for Call Return) Reset your bell.ca password Understand your consolidated bill Remove your name from telemarketing lists. Find out about the Voice Identification service

• Frequently asked questions What can I do if my phone line's not working? How can I add caller ID or other features to my service? Did you get my home phone payment? Where can I find my current home phone account balance? Can you help me understand the monthly charges on my home phone bill? How can I change the number of rings before Call Answer takes a message? How do I retrieve messages using Online Voice Mail? How can I find a phone number? Can I block my name and number when I make a call? How can I find a name associated with a specific telephone number? How do you explain the accelerated demand for numbers? Can you describe the 613 and 450 geographic regions? What are the new area codes? When will the new area codes be introduced? Will all new numbers assigned after this date bear the new area code? What is the "overlay method"? What is a geographic split? Why was the decision made to use the overlay method instead of the geographic split as was done previously in some regions? Will local calling areas remain the same? Can people continue to dial 9-1-1 in case of emergency? Will current phone numbers change? Will there soon be a shortage of numbers in other area codes?

• 1 866 778-5525 from anywhere in North America (no charge) Hours of operation Monday to Friday, 8 a.m. to 7 p.m. Saturday, 8:30 a.m. to 5p.m. Let us call you

• Click below to reach a customer service representative right away.

• Send us an email To get a prompt answer from our customer service representative, we’ll ask for details about your account and the question you have.

• In Ontario: Office of the Manager P.O. Box 920, Station A, Toronto (Ontario) M5W 1G5 In Québec: Bell Canada CP 8716 Succursale A Montréal (Québec) H3C 3P3 Find a store

• Useful tools and information Find a store Bundle conditions

• Frequently asked questions What is a bundle? How do I qualify for savings? What happens to my existing services? How can I order a bundle? How does Bell compare to the competition? When do my bundle savings start?   Where can I find the bundle savings on my bill?   What are the Extra Fees appearing on my bill?   Why is the actual net price of my bundle slightly different from the advertised price?   What happens to my bundle when I move?

• Your area code + 310-BELL (2355) Hours of operation Monday to Friday, 8a.m. to 7 p.m. Saturday, 8 a.m. to 5 p.m. Click to talk to a customer service representative Let us call you

• Click to talk to a customer service representative

• Useful tools and information Visit the Moving centre. Get moving tips. Create a moving checklist. Find a Bell store.

• Frequently asked questions What should I do about my satellite TV service if I'm moving? How do I have my Bell service(s) moved to another location? What happens if I move? Can I bring the modem with me?

• Choose the bill you have a question about. One bill Your services are consolidated on one bill Your area code + 310-BELL (2355) 1 800 668-6878 from anywhere in North America (no charge) Hours of operation Monday to Friday, 8 a.m. to 7 p.m. Saturday, 8 a.m. to 5 p.m. Separate bills You get separate bills for each service Home phone Your area code + 310-BELL (2355) 1 800 668-6878 from anywhere in North America (no charge) Hours of operation Monday to Friday, 8 a.m. to 7 p.m. Saturday, 8 a.m. to 5 p.m. Wireless From your mobile phone: *611 (no charge) From any phone: 1 800 667-0123 From the U.S.: 1 800 667-ROAM (7626) Local numbers: (416) 674-2233 (Ontario)                               (514) 420-7777 (Québec) Hours of operation Monday to Friday: 8 a.m. to 9 p.m. Saturday, 9 a.m. to 6 p.m. Television 1 888 SKY-DISH (759-3474) Hours of operation Monday to Friday, 8 a.m. to 9 p.m. Saturday, 9 a.m. to 6 p.m. Closed on holidays Internet In Ontario and Québec: Your area code + 310-SURF (7873)(no charge) Elsewhere in Canada: 1 800 773-2121 Anywhere in North America:          1 800 668-6878 (Ontario)          1 800 641-2311 (Québec) Hours of operation Monday to Friday, 8 a.m. to 7 p.m. Saturday, 8 a.m. to 6 p.m.

• Online chat is only available to customers who have Bell services consolidated on One Bill. One Bill customers can click below to reach a customer service representative right away.

• Choose the bill you have a question about. One bill  Your services are consolidated on one bill Send us an email Separate bills You get separate bills for each service Home phone Send us an email Wireless Send us an email Television Send us an email Internet Send us an email

• Useful tools and information Group all your services on one bill. Understand your home phone bill. Understand your Internet bill. Understand your wireless bill. Understand your television bill.   See your bills online.   Find a person or business.

• Frequently asked questions What can I do if I can't log in? Where can I find my current wireless account balance? Where can I find my current Internet account balance? Where can I find my current One Bill account balance? Did you get my home phone payment? Where can I find my current home phone account balance? Can I pay my One Bill on bell.ca? Can you help me understand the charges on my wireless bill? Did you get my Mobility payment? How do I register for e-bill? Can you help me understand the monthly charges on my home phone bill? What is e-bill? Which number do I use for Internet banking? How can I view my account balance online?

• Track, change or cancel an order Wireless Phones, PDAs, pagers or accessories 1 866 262-6674 Hours of operation Monday to Friday, 8:30 a.m. to 4:30 p.m. Track your online phone upgrade Log in to My Bell to find out when the phone you ordered on bell.ca was shipped. Choose your mobile number and then click Track my phone (Canada Post) under the picture of your phone. If the order is not available from Canada Post, please Send us an email Wireless service and features 1 800 667-0123  Hours of operation Monday to Friday, 8 a.m. to 9 p.m. Saturday, 9 a.m. to 6 p.m.  Internet Your area code + 310-SURF (7873) Hours of operation 24 hours a day, 7 days a week Home phone Phones or accessories 1 866 262-6674 Services, features and moving Your area code + 310-BELL (2355) Hours of operation Monday to Friday, 8 a.m. to 7 p.m. Saturday, 8 a.m. to 5 p.m. Television 1 888 SKY-DISH (759-3474)

• Track, change or cancel an order. To get a prompt answer from a customer service representative, please provide details about yourself and your order. Wireless Phones, PDAs, pagers or accessories Send us an email: order_inquiries@bell.ca  Track your online phone upgrade Log in to My Bell to find out when the phone you ordered on bell.ca was shipped. Choose your mobile number and then click Track my phone (Canada Post) under the picture of your phone. If the order is not available from Canada Post, please Send us an email Wireless service and features Send us an email Internet Send us an email Home phone Phones or accessories Send us an email: order_inquiries@bell.ca  Services, features and moving Send us an email Television Send us an email

• Useful tools and information Track, change or cancel your online order. Get tips on security when shopping online. Track your shipment by Canada Post. Learn more about warranties and returns.

• Frequently asked questions How do I place an order online?