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Mobile

Call Forwarding 

info guide 

Use this info guide to learn how to activate and use Call Forwarding. You'll also find troubleshooting tips, FAQs and pricing information under the tabs below .

Call Forwarding immediately redirects calls intended for your cell phone to another number, such as your home or office number.

Want to learn more about this service or buy it?

Activating Call Forwarding

Step

1

Dial *72# from your cell phone.
2

Enter the number that you would like your calls forwarded to. Dial 11 digits (1 + area code + number).
3

Press SEND or the phone icon.
4

If the feature has been activated, you’ll hear a tone.

Deactivating Call Forwarding

Step

1

Dial *720 from your cell phone.
2

Press SEND or the phone icon.
3

If the feature has been deactivated, you’ll hear a tone.

Good to know

  • You can still make outgoing calls when Call Forwarding is turned on.
  • Save airtime on most plans by forwarding your calls to where you are.
  • If you forward your calls to a long distance number, you will be billed the applicable long distance charges. Note: long distance is based on your mobile phone number and not on the location of the phone.
  • If you forward your calls to another mobile phone, airtime charges will be billed to that phone's account.